Shopping/delivery

Since most non refrigerated groceries can be shipped (ie Amazon,Wal-Mart or Target etc.) most  retailers offer grocery pick up service, and all of this is done  either through an online website or app or both.

As once though of as a luxury, a personal shopper and delivery is now in the reach of many consumers.  The savvy consumer has done their homework and figured their own labor cost and time, vehicle and travel cost. The price of convenience should be factored in, traveling in inclement weather, safety of travel, parking and carrying groceries.

Not to mention that most restaurants who cater to the stay at home or office employee sign on with one of the many gig tech services , Uber eats, Postmates or Door Dash for delivery service.

Online shopping and delivery, now many years old, is adapted to about any type of retail operation and the next logical step is to apply this to the grocery shopping experience. Persons with no access to personal transportation or unable to operate a vehicle, could compare grocery delivery service option to using public transportation. (Note: some low-cost transportation may be available through your city’s own local bus senior services that provide door to store and return service for person meeting certain requirements and the participant would be subject to the providers schedule).

Persons relying on other than an owned vehicle for mobility, such as walking/biking to the nearest market,  grocers may offer delivery services provided you are within their service radius. One factor that may limit the use of grocery delivery is that some consumers may like to select their groceries in person. As more items are packaged, choices can be graphically represented on-line for ordering. Produce and fruit though,  can be fickle as consumers like to select their own fruit and vegetables relying on their senses as for instance one might select a fruit less ripe depending on the time line of their menu or use.

One popular grocer delivery service is Peapod, in this location, tied to the Stop and Shop retailer/grocer. Trying this service is a no brainer, an email and password register the user to the site or app. You can also browse the site without registration. If you already shop at Stop and Shop, and use the loyalty card, the option to add that card is available to track all your purchases.

It should be noted that the Peapod service (to my knowledge and online research) does not rely on gig tech employees but full-time employees of the retailer . Most groceries delivery services have split the process into 2 operations, the personal shopper and delivery driver. Wether or not one person does both or two separate persons split the transaction is unclear. In locations offering grocery pickup a picker is already in place.

As the competition increases the retail delivery services are doing their best to sign up users to their platform. With Peapod, an up front discount is offered which resulted in 1/2 off of the delivery cost. Most of the prices for items I shopped for are inline or slightly above what is at the store itself. Stop and Shop may be considered higher priced by some standards but from what I assume is that it may have a higher percentage of union full-time employees that provide many employee benefits, but that discussion is beyond the scope of this article.

For now, I wanted to purchase  mostly refrigerated items like meat and fish etc.

After submitting the Peapod order, I received the usual expected email confirmation. Navigating the online site is no different that other online shopping sites. The discount can be gained by utilizing discounted delivery time windows available shown when the order is placed.  No problem if one of your family members is home during that time slot. They do promise notification before 30 minutes either by text or email but no a big factor if someone is already at the residence. There is an option for unattended delivery, but I believe a storage container is required and with the safety of food temperatures involved, person to person delivery is preferred . An email lets you know the order is on the way with confirmed items and final total as this will vary from the original order as stated by the website. I suppose there is some thought as with the delivery of the items some consumers would reject some items  on inspection and have the order modified but I didn’t have the cause to reject anything as all was in order. This is paramount to the online shopping and delivery process. GETTING THE ORDER CORRECT! No problemo

I did research tipping for this service from other online sources, as I don’t think is was plainly stated on the Peapod website wondering if the drivers are able to accept a cash or electronic payment transaction for a tip.

One thing I noticed is that a written signature (pen on paper) is required at the time of delivery as for one, the final price of the order may be different from original order as stated on the paper printed receipt that delivery person brings with the order , and two, it allows one to add a gratuity  by writing, a smart device is not required at delivery, as I have gotten accustomed to receiving an email or notification that the delivery (or in the case of a ride hailing service) that I have completed the transaction and the option of adding the tip electronically is available after  the service/delivery is complete. It also should be noted that a smart mobile device or app IS NOT required to place an order. I don’t know if an order can be initiated by voice phone call.

The Peapod delivery person is more than happy to enter your residence to carry the groceries, that may or may  not be an advantage to the consumer. I was happy to assist the person and carry in several bags. The delivery person is attentive to the quality of the delivered items verifying that, for instance, a carton of eggs was complete and not damaged. (the grocery items were delivered in the plastic type bags that you would bring home from the store.)

So what’s the bottom line ?

As with other services there are many options to consider whether a service will fit your budget and lifestyle. Budget conscience persons will factor in all the variables. More retailers have bridged technology with the brick and motar shopping experience  to customers who expect different levels of services.

 

Here’s the order figures:

PRODUCE
Broccoli Organic
1 HEAD Qty: 1 @ $3.49 $3.49
MEAT
Peapod Chicken Thighs Boneless Skinless Value Pack Fresh
APX 2.5 LB Qty: 1 @ $4.98 $4.98
Peapod Premium Cut Bacon Maple Sliced
16 OZ PKG Qty: 1 @ $5.99 $5.99
Peapod Premium Italian Sausage Hot Fresh
APX 2.75 LB Qty: 1 @ $9.87 $9.87
Peapod Turkey Thighs Fresh
APX 1.8 LB Qty: 1 @ $5.38 $5.38
Perdue Oven Ready Chicken Whole Seasoned Roaster in Cooking Bag Fresh
6 LB PKG Qty: 1 @ $2.57 $2.57
Pork Rib End Roast Bone-In Fresh
APX 2 LBS Qty: 1 @ $4.98 $4.98
USDA Choice Beef Shank Center Cut Bone-In Fresh
APX 1 LB Qty: 1 @ $3.49 $3.49
USDA Choice Bottom Round Beef Roast Boneless Fresh
APX 3 LB Qty: 1 @ $14.97 $14.97
SEAFOOD
Peapod Raw Shrimp Simple Peel Extra Large – 26-30 ct per lb Frozen
2 LB BAG Qty: 1 @ $13.98 $13.98
DELI
Land O Lakes Deli American Cheese Product White (Thin Sliced)
APX 1/2 LB Qty: 1 @ $3.00 $3.00
DAIRY
Peapod Greek Yogurt Plain Nonfat
5.3 OZ CUP Qty: 1 @ $.79 $.79
Peapod Sweet Cream Butter Salted Sticks – 4 qrtrs
1 LB BOX Qty: 1 @ $2.99 $2.99
Peapod White Eggs Grade A Large
1 DOZ Qty: 1 @ $1.69 $1.69
PRODUCT INFORMATION & OFFERS
Peapod by Stop & Shop Welcome Brochure
1 EA Qty: 1 @ $.00 $.00

 Here is the final delivery:

Amount charged:

Customer Care: 1-800-5-PEAPOD Get unlimited FREE deliveries with PodPass! Search “PodPass” on Peapod.com to learn more Order Information Delivery Date 01/11/2019 Standard Substitution Peapod Savings Weekly Specials 1925 You Saved $19.25

Grocery Total Grocery Sale 85.94

Delivery Fee 9.95

Delivery Discount (5.00)

Fuel Surcharge 0.22

Grocery Total Due $91.11

In Stock Size Delivered Item Price Total Price

Product Information/Offers Peapod by Stop & Shop Welcome Brochure 1 EA 1 0.00 0.00 Dairy

Peapod Greek Yogurt Plain Nonfat 5.3 OZ CUP 1 0.79 0.79

Peapod Sweet Cream Butter Salted Sticks – 4 qrtrs 1 LB BOX 1 2.99 2.99

Peapod White Eggs Grade A Large 1 DOZ 1 1.69 1.69

Deli

Land O Lakes Deli American Cheese Product White (Thin Sliced) APX 1/2 LB 0.52 LB 5.99/LB SALE 3.11

Meat

Peapod Chicken Thighs Boneless Skinless Value Pack Fresh APX 2.5 LB 3.17 LB 1.99/LB SALE 6.31

Peapod Premium Cut Bacon Maple Sliced 16 OZ PKG 1 5.99 5.99

Peapod Premium Italian Sausage Hot Fresh APX 2.75 LB 2.75 LB 3.59/LB 9.87

Peapod Turkey Thighs Fresh APX 1.8 LB 3.04 LB 2.99/LB 9.09

Perdue Oven Ready Chicken Whole Seasoned Roaster in Cooking Bag Fresh 6 LB PKG 1 2.57 SALE 2.57

Pork Rib End Roast Bone-In Fresh APX 2 LBS 2.69 LB 2.49/LB 6.70

USDA Choice Beef Shank Center Cut Bone-In Fresh APX 1 LB 1.13 LB 3.49/LB 3.94

USDA Choice Bottom Round Beef Roast Boneless Fresh APX 3 LB 3.09 LB 4.99/LB 15.42

Produce Broccoli Organic 1 HEAD 1 3.49 3.49

Seafood

Peapod Raw Shrimp Simple Peel Extra Large – 26-30 ct per lb Frozen 2 LB BAG 1 13.98 SALE 13.98

Amount charged may be lower after any valid coupons and credits are applied.